Contact Us
We'd love to hear from you. Reach out for support, feedback, or business inquiries.
For account issues, payment queries, technical support, and general questions. We respond within 24 hours.
Available Monday to Saturday, 10:00 AM to 6:00 PM IST.
Bengaluru, Karnataka, India
GrahAI is an online platform — all services delivered digitally. See registered office below for legal correspondence.
Within 24 hours
We aim to respond to all queries within 24 business hours.
Common Questions
How do I request a refund?
Email support@grahai.com with your payment ID within 7 days of purchase. Refunds are processed in 5-7 business days.
I paid but my plan is not active
Please wait 2-3 minutes for the payment to process. If the issue persists, email us with your payment ID and we will activate it manually.
How do I cancel my subscription?
GrahAI plans are one-time purchases, not recurring subscriptions. Your plan simply expires after the duration ends. No cancellation needed.
Is my payment secure?
Yes. All payments are processed through Razorpay, India's leading payment gateway. We never store your card or bank details.
Registered office
For formal correspondence + legal notices
GRAH AI SYSTEMS (OPC) PRIVATE LIMITED
Ahad Excellencia, Choodasandra, Carmelram, Bengaluru 560035, Karnataka, India
CIN: U62099KA2026OPC221190·PAN: AANCG0719N
Grievance officer: Rahul Dubey·grievance@grahai.com
Acknowledged within 24 hours, resolved within 15 days